At Scent-Charms, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our store, we may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed securely through Shopify and payment providers)
Device Information
- IP address
- Browser type
- Time zone
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Send promotional emails (only if you opt-in)
- Prevent fraud and enhance security
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping and courier partners
- Legal authorities (if required by law)
These service providers only use your data to perform necessary services.
4. Payment Security
All payments are processed through secure third-party payment gateways. We do not store your credit/debit card information on our servers.
5. Cookies
Our website uses cookies to:
- Improve your browsing experience
- Analyze website traffic
- Remember your preferences
You can disable cookies in your browser settings if you prefer.
6. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of incorrect data
- Request deletion of your data
- Opt-out of marketing emails anytime
To exercise these rights, contact us at:
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📞 Pakistan: +92 314 6411903
📞 UAE: +971 547 525965
📧 Email: scentcharms@gmail.com